Terms of Service

Product: IG Outreach Pro — Bulk DMs, Automation & Growth (the "Extension")
Provider: Highpoint Scaling  ·  Contact: highpointscaling@gmail.com
Effective date: August 15, 2026

1. Agreement

By installing or using the Extension you agree to these Terms. If you do not agree, do not install or use it. We may update these Terms; material changes will be reflected in the effective date above and, where the change is significant, announced before it takes effect.

2. What the Extension is

The Extension is a browser side panel that runs on instagram.com and automates outreach actions inside your own, already-logged-in Instagram session: building target lists, sending templated direct messages, scanning for replies, and sending scheduled follow-ups. It is not a service that sends messages on your behalf from our infrastructure, and it does not have access to your Instagram credentials.

3. Eligibility

You must be at least 18 years old and legally able to enter into a contract. You must have the right to operate the Instagram account you use the Extension with.

4. No affiliation with Instagram or Meta

IG Outreach Pro is an independent product. It is not affiliated with, endorsed by, sponsored by, or connected to Instagram, Meta Platforms, Inc., or any of their subsidiaries. All trademarks belong to their respective owners.

5. Your responsibilities and the risk you accept

You acknowledge and accept all of the following:

• Platform rules. Automating interactions may conflict with Instagram's Terms of Use. You are solely responsible for deciding whether to use the Extension on your account.
• Account risk. Instagram may rate-limit, restrict, suspend or permanently disable accounts it believes are automated. The Extension's safety controls reduce risk; they do not eliminate it. We are not liable for any action Instagram takes against your account.
• Volume is your choice. Caps, pacing, break schedules and warm-up are all under your control. You are responsible for the settings you choose.
• Message content. You are responsible for everything you send. Do not use the Extension to send unlawful, harassing, deceptive, hateful, sexually explicit, or fraudulent messages, or to impersonate anyone.
• Applicable law. You are responsible for complying with the marketing, privacy and anti-spam laws that apply where you and your recipients are located — including, where relevant, the GDPR, the UK GDPR, CAN-SPAM, and equivalent regimes.
• Opt-outs. The Extension recognises and honours "stop"-style replies automatically. You must not circumvent that mechanism or re-contact anyone who has asked you not to.

6. Acceptable use

You may not: resell, sublicense, rent or redistribute the Extension; reverse-engineer, decompile or attempt to extract its source beyond what applicable law allows; circumvent licence checks, usage limits, or payment; use it to scrape or build datasets for resale; use it on accounts you do not control; or use it in any way that harms other users of Instagram.

We may suspend or terminate a licence that we reasonably believe is being used in breach of this section.

7. Plans, billing and cancellation

• Free plan. One campaign and ten messages per day, with no credit card required. It is a permanent plan, not a trial, and may change with notice.
• Pro plan. $29.99 per month, billed in advance through Stripe, renewing automatically until you cancel.
• Cancellation. Cancel at any time from the Stripe billing portal. Cancellation takes effect at the end of the current billing period; access continues until then. We do not automatically prorate partial months.
• Refunds. If something is materially broken on our side, email us and we will make it right. Outside of that, payments are non-refundable except where required by law.
• Price changes. We will give at least 30 days' notice before changing the price of an active subscription.
• Payment data. Stripe handles all payment details. We never see or store your card.

8. Your data

Your campaigns, templates, target lists, counters, send memory, logs and scanned replies are stored locally in your browser. Our server keeps only a minimal licence record. What leaves your device, and every party involved, is described in full in the Privacy Policy, which forms part of these Terms.

9. Intellectual property

The Extension, its interface, and its underlying code remain the property of Highpoint Scaling. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Extension for your own business purposes while your licence is active. The messages and target lists you create remain yours.

10. Third-party services

The Extension depends on services we do not control — Instagram, Google (sign-in), Stripe (payments), Anthropic (optional AI features), Vercel and Upstash (hosting and licence storage). Changes, outages or restrictions in any of these may affect the Extension's availability or behaviour. Each is governed by its own terms.

11. No guarantee of results

Customer testimonials and figures shown on our website are individual experiences reported by those customers. They are not typical, promised, or guaranteed outcomes. Results depend on your offer, your targeting, your message, your market and your account. We do not guarantee leads, replies, bookings or revenue of any kind.

12. Disclaimer of warranties

The Extension is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

13. Limitation of liability

To the maximum extent permitted by law, Highpoint Scaling is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, lost leads, or any suspension, restriction or termination of your Instagram account. Our total aggregate liability arising out of or relating to the Extension is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

14. Indemnity

You agree to indemnify and hold harmless Highpoint Scaling from any claim, demand, loss or expense (including reasonable legal fees) arising from your use of the Extension, the messages you send, or your breach of these Terms or of any law or third-party rights.

15. Termination

You may stop using the Extension at any time by uninstalling it. We may suspend or terminate your licence if you breach these Terms, if required by law or by a platform we depend on, or if we discontinue the product. On termination your right to use the Extension ends; your locally stored data remains on your device until you clear it.

16. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules, and the courts of England and Wales have exclusive jurisdiction — except where mandatory consumer-protection law in your country of residence gives you the right to bring proceedings locally.

17. Miscellaneous

If any provision of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets, with notice to you. These Terms and the Privacy Policy are the entire agreement between us regarding the Extension.

18. Contact

Questions about these Terms: highpointscaling@gmail.com